Question 1

Is BillBouncer really free?

Accepted Answer

Yes! Our Free plan lets you track up to 5 subscriptions and 5 bills forever with no credit card required. You get email alerts, basic analytics, and 4 BB AI Assistant messages per day. Upgrade to Pro ($5.99/month or $59.99/year) or Lifetime ($99.99 one-time) for unlimited subscriptions, CSV import, advanced analytics, and more BB AI Assistant messages.

Question 2

How does the CSV import work?

Accepted Answer

CSV import is available for Pro and Lifetime users. Download a CSV or Excel file from your bank, then upload it to BillBouncer. Our pattern recognition algorithm analyzes the transactions and automatically detects recurring subscriptions. You review the detected subscriptions and choose which ones to add. Your transaction data is processed in real-time and never stored on our servers.

Question 3

Do I need to connect my bank account?

Accepted Answer

No! BillBouncer doesn't require persistent bank connections. You can manually add subscriptions or import CSV/Excel files from your bank whenever you want (Pro/Lifetime feature). This means better privacy and you stay in complete control of your data.

Question 4

What's the difference between Pro and Lifetime?

Accepted Answer

Both include unlimited subscriptions and bills, CSV/Excel import, advanced analytics, and CSV/PDF exports. Pro costs $5.99/month ($59.99/year) with 50 AI messages per day. Lifetime is a one-time payment with unlimited AI messages and all future updates included forever. Early bird pricing available for the first 200 buyers.

Question 5

How do alerts and reminders work?

Accepted Answer

You can set alerts 1-7 days before subscription renewals and bill due dates. BillBouncer sends email notifications at 9 AM in your local timezone. You also get real-time notifications in the app. You can customize alert preferences for each subscription individually.

Question 6

Can I track bills and one-time payments?

Accepted Answer

Yes! In addition to recurring subscriptions, you can track one-time bills, invoices, and recurring bills like utilities or rent. You can set separate monthly budgets for subscriptions and bills, and get alerts before due dates.

Question 7

What does BB AI Assistant do?

Accepted Answer

BB AI Assistant helps you analyze your spending, find savings opportunities, detect duplicate subscriptions, and simulate financial scenarios like 'What if I cancel Netflix?'. It's powered by multiple AI models and included with all plans (Free: 4 messages/day, Pro: 50, Lifetime: unlimited).

Question 8

Can I export my data?

Accepted Answer

Yes! Pro and Lifetime users can export their subscription and spending data to CSV and PDF formats. This is useful for budgeting, tax purposes, or analyzing your spending in external tools like Excel or Google Sheets.

Question 9

What analytics features are included?

Accepted Answer

All users get basic analytics like total spending and upcoming payments. Pro and Lifetime users get advanced analytics including spending trends over time, category breakdowns, year-over-year comparisons, calendar views, and AI-powered forecasting to predict future expenses.

Question 10

Can I set spending budgets?

Accepted Answer

Yes! You can set separate monthly budgets for subscriptions and bills. BillBouncer will track your spending against these budgets and alert you when you're approaching or exceeding your limits. This helps you stay on track with your financial goals.

Question 11

How does BillBouncer detect subscriptions from CSV files?

Accepted Answer

Our pattern recognition algorithm analyzes transaction patterns in your CSV/Excel file to identify recurring charges. It looks for matching amounts, merchants, and billing cycles. The detection happens in real-time on your device and the transaction data is never stored on our servers.

Question 12

Can I share my subscription list with family?

Accepted Answer

Currently, BillBouncer is designed for individual use. Each account tracks subscriptions separately. However, you can manually add shared subscriptions to your account to track them alongside your personal ones.

Question 13

What currencies does BillBouncer support?

Accepted Answer

BillBouncer supports all major currencies including USD, EUR, GBP, CAD, AUD, and many more. You can set your preferred currency in settings, and track subscriptions in different currencies - we'll convert them for accurate total spending calculations.

Question 14

Is my data secure and private?

Accepted Answer

Yes. We use AES-256 encryption for all stored data. CSV import data is processed in real-time and never stored. Your subscription tracking data is encrypted both in transit and at rest. We don't sell your data or require persistent access to your bank accounts.

Question 15

What data does BillBouncer store?

Accepted Answer

BillBouncer only stores the subscription and bill information you manually add or import. We store subscription names, amounts, billing dates, and categories. When you import CSV files, we process them in real-time to detect subscriptions but never store your raw transaction data.

Question 16

Can BillBouncer access my bank account?

Accepted Answer

No. BillBouncer does not connect to or access your bank accounts. We don't use persistent bank connections like some competitors. You stay in complete control by manually adding subscriptions or importing CSV/Excel files whenever you choose.

Question 17

How do I get started with BillBouncer?

Accepted Answer

Simply sign up with your email or Google account - no credit card required for the Free plan. Then add your first subscription manually or upgrade to Pro/Lifetime to import a CSV file from your bank. Set up alerts for your subscriptions and you're ready to go!

Question 18

How much money can I save with BillBouncer?

Accepted Answer

Users typically save $200-500 per year by identifying forgotten subscriptions, avoiding duplicate charges, and getting alerts before unwanted renewals. BB AI Assistant also suggests potential savings based on your spending patterns.

Question 19

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards through Stripe, our secure payment processor. For the Lifetime plan ($99.99), you can also pay via bank transfer or alternative payment methods depending on your region.

Your Questions, Answered